Patient Scheduling Clerk – Mediclinic George

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Patient Scheduling Clerk – Mediclinic George (Permanent)

Mediclinic George is inviting applications for a Patient Scheduling Clerk position. This permanent opportunity is suited to organised, detail-oriented individuals who enjoy administrative work in a healthcare environment. The successful candidate will ensure that operating theatre bookings are scheduled accurately, hospital resources are used efficiently, and patients receive timely care.

Job Details

  • Position: Patient Scheduling Clerk
  • Company: Mediclinic George
  • Location: George, Western Cape, South Africa
  • Employment Type: Permanent
  • Workplace: On-site
  • Reference Number: 72674
  • Closing Date: 28 August 2026
  • Recruiter: Johanna Boshoff
  • Vacancies: 1

About the Role

The Patient Scheduling Clerk plays an important role in the hospital’s Patient Administration Department by coordinating operating theatre bookings and ensuring that theatre schedules, ward allocations, and patient admissions are completed accurately. Proper scheduling helps improve patient care, minimise delays, maximise theatre utilisation, and reduce operational costs.

Main Duties and Responsibilities

The successful candidate will:

  • Schedule all theatre procedures according to hospital policies and surgeon requirements.
  • Ensure operating theatres are utilised efficiently throughout the day.
  • Coordinate surgery bookings with surgeons, theatre staff, nursing teams, and hospital departments.
  • Capture all patient bookings accurately on the hospital information system.
  • Allocate patients to the correct wards and available hospital beds.
  • Prepare, update, and distribute daily theatre lists to all relevant departments.
  • Confirm patient booking information before scheduled procedures.
  • Ensure patient demographic and medical information is captured correctly.
  • Monitor booking changes, cancellations, and emergency theatre cases.
  • Maintain accurate electronic and manual scheduling records.
  • Communicate schedule updates promptly to all stakeholders.
  • Assist with administrative duties within the Patient Administration Department.
  • Protect patient confidentiality and comply with hospital policies.
  • Support efficient patient flow from admission through surgery.

Minimum Requirements

Essential Qualifications

  • Grade 12 (Matric) or equivalent.

Preferred Qualifications

  • No additional qualification required, although healthcare administration training will be advantageous.

Experience Required

Essential

  • Experience working with computers.
  • Experience performing administrative tasks.

Advantageous

  • Theatre scheduling experience.
  • ICU scheduling experience.
  • Experience in a private hospital environment.
  • Experience using the AS400 Patient Administration System.
  • Experience with ICD and CPT clinical coding.

Knowledge and Technical Skills

Candidates should demonstrate knowledge of:

  • Microsoft Office (Word, Excel, Outlook).
  • AS400 Patient Administration System.
  • Clinical coding (Level 1 coding).
  • ICD and CPT procedure codes.
  • Theatre scheduling procedures.
  • Hospital admission processes.
  • Bed management and ward allocation.
  • Medical terminology and anatomy.
  • Hospital administration procedures.
  • Patient record management.
  • Data capturing and document control.

Personal Skills and Competencies

Successful applicants should possess:

  • Excellent organisational skills.
  • Strong planning and scheduling abilities.
  • High level of accuracy and attention to detail.
  • Good communication skills.
  • Professional telephone etiquette.
  • Strong customer service skills.
  • Ability to multitask.
  • Time management skills.
  • Problem-solving ability.
  • Ability to work under pressure.
  • Confidentiality and professionalism.
  • Teamwork and collaboration.
  • Reliability and accountability.
  • Ability to prioritise urgent cases.
  • Adaptability in a busy healthcare environment.

Working Environment

This position is based within a busy private hospital where employees work closely with:

  • Surgeons
  • Anaesthetists
  • Theatre staff
  • Nursing staff
  • Ward administrators
  • Admissions personnel
  • Medical practitioners
  • Patients and their families

The role requires excellent coordination and communication to ensure operating theatre schedules run efficiently each day.

Why Work for Mediclinic?

Mediclinic is one of Southern Africa’s leading private healthcare providers and is recognised as a Top Employer. Employees benefit from:

  • Permanent employment.
  • Competitive market-related remuneration.
  • Opportunities for career growth.
  • Continuous learning and professional development.
  • Modern healthcare facilities.
  • A professional and supportive working environment.
  • Employee wellness initiatives.
  • Exposure to advanced healthcare systems and technology.

Employment Equity

Mediclinic Southern Africa is committed to Employment Equity. Preference may be given to suitably qualified candidates in line with the company’s Employment Equity Plan. Internal employees who meet the minimum requirements will also be considered.

Important: Employees currently on fixed-term contracts must apply using an external candidate profile, not their employee profile.

Application Tips

To improve your chances of being shortlisted:

  • Ensure your CV is updated with your latest administrative experience.
  • Highlight any hospital, clinic, theatre, or medical administration experience.
  • Include computer skills such as Microsoft Office and hospital systems.
  • Mention experience with scheduling, bookings, admissions, or patient administration.
  • Include any medical terminology, anatomy, or coding knowledge.
  • Attach certified copies of your qualifications if requested.
  • Apply before the closing date to avoid missing the opportunity.

How to Apply

Applications must be submitted online through the official Mediclinic Careers portal before 28 August 2026. Ensure that all information is completed accurately and that the required supporting documents are uploaded before submitting your application.

Apply Here