TB HIV Care IT Administrator Job Vacancy 2026 – Apply Online

TB HIV Care is hiring an IT Administrator in Mthatha, Eastern Cape. This is an exciting opportunity for an IT professional with experience in desktop support, computer hardware and software troubleshooting, network support, Microsoft Office 365, Azure domain environments and end-user technical support.

The IT Administrator vacancy at TB HIV Care is based at the organisation’s Mthatha Office in the Eastern Cape. The successful candidate will be responsible for providing day-to-day IT support to staff and users across the region, including desktop, laptop, mobile device, email, printer, network and connectivity support.

If you are searching for IT Administrator jobs in Mthatha, IT jobs in Eastern Cape, IT Support jobs in South Africa, or TB HIV Care vacancies, this opportunity may be worth considering.

TB HIV Care IT Administrator Job Details

Employer: TB HIV Care
Job Title: IT Administrator
Reference Number: TBH260724-1
Department: Information Technology
Job Type: Full-time
Number of Positions: 1
Location: Mthatha Office
Town/City: Mthatha
Province: Eastern Cape
Country: South Africa
Closing Date: 27 July 2026

About TB HIV Care

TB HIV Care is an internationally recognised non-profit organisation that has been in existence since 1929. The organisation provides healthcare services throughout South Africa, supporting the general population as well as communities at increased risk of HIV and TB.

TB HIV Care works with various communities, including adolescent girls and young women, sex workers and people who use drugs, while contributing to HIV and TB prevention, treatment and care.

The organisation offers employees an opportunity to work in a dynamic healthcare environment alongside professionals working in the field of HIV and TB prevention and care.

Purpose of the IT Administrator Position

The purpose of this position is to use professional IT knowledge, technical training and experience in information technology and network communications to provide basic and end-user technical support to a large number of users.

The IT Administrator will assist employees with various technical requirements, including:

• Desktop and laptop support
• Hardware and software troubleshooting
• Email support
• Mobile device configuration
• Basic network support
• Connectivity troubleshooting
• Printer support
• Microsoft Teams and technical equipment setup
• Remote IT support
• User account and profile management

The successful candidate will play an important role in ensuring that employees have access to functional and reliable IT systems and equipment.

IT Administrator Duties and Responsibilities

Desktop and End-User IT Support

The IT Administrator will be responsible for providing technical assistance to staff and users, including:

• Installing, updating and configuring computers and tablets.
• Installing and configuring software applications.
• Troubleshooting hardware and software problems.
• Diagnosing technical issues and implementing appropriate solutions.
• Setting up new laptops and desktop computers.
• Configuring devices on an Azure domain.
• Performing routine maintenance on computer hardware and software.
• Supporting both Windows and Apple Mac computers.
• Providing technical support to staff throughout the region.
• Providing telephonic technical assistance to staff at regional branches.
• Supporting remote network and connectivity requirements using TeamViewer.
• Setting up and configuring email accounts and other IT services.
• Setting up projectors and Microsoft Teams equipment.
• Logging all IT support calls and technical incidents.
• Escalating unresolved technical issues to Head Office.
• Conducting hardware diagnostics on laptops and desktop computers.
• Performing basic hardware repairs and maintenance.

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Network and Connectivity Support

The successful candidate will also provide basic network administration and connectivity support, including:

• Establishing and maintaining user accounts and user profiles.
• Troubleshooting site connectivity problems.
• Supporting VOIP systems.
• Reporting network faults to relevant service providers.
• Following up on reported faults until resolution.
• Monitoring and supporting routers across different connectivity types.
• Supporting Fibre, Microwave and LTE connectivity.
• Configuring and supporting wireless networks.
• Assisting with basic network-related technical issues.

Mobile, Email and Peripheral Support

The role will also involve:

• Setting up email accounts on mobile devices.
• Configuring mobile devices for users.
• Installing and configuring printers.
• Providing printer troubleshooting and technical support.
• Assisting users with basic Microsoft Office 365 requirements.
• Supporting other IT equipment and technical devices as required.

Minimum Requirements for the IT Administrator Job

Applicants interested in this TB HIV Care IT Administrator vacancy should meet the following requirements:

• 2–3 years of relevant IT experience is desirable.
• Basic desktop support experience is essential.
• Working knowledge of routers, access points and desktop computers.
• N+ Certification is preferred.
• Applicants must have a clear criminal record.

Candidates with practical experience in IT support, desktop support, hardware troubleshooting, software installation, network connectivity and end-user support may be well suited to this role.

Required Skills and Competencies

The ideal candidate should demonstrate:

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• A customer-centric approach to IT support.
• Ability to work independently with minimal supervision.
• Strong relationship-building skills.
• Good interpersonal skills.
• Effective time-management abilities.
• Ability to prioritise and manage multiple technical support requests.
• Ability to communicate technical information clearly to non-technical users.
• A professional and service-oriented approach to supporting employees.

Why Consider This IT Administrator Opportunity?

This position provides an opportunity for an IT professional to gain valuable experience supporting technology infrastructure within a healthcare-focused non-profit organisation.

The role offers exposure to a broad range of IT support functions, including desktop support, Azure domain environments, Windows and Mac systems, network connectivity, routers, Fibre, LTE, wireless networks, VOIP, mobile devices, printers and Microsoft Office 365.

It may be particularly relevant to candidates looking to develop their careers in IT administration, IT support, desktop support, network support or technical support.

Location

The position is based at the TB HIV Care Mthatha Office in Mthatha, Eastern Cape, South Africa.

Applicants should ensure that they are able to work from or commute to the required location.

How to Apply for the TB HIV Care IT Administrator Vacancy

Interested and suitably qualified candidates should submit their application through the official recruitment process before the closing date.

When applying, applicants should use the correct reference number: TBH260724-1 and ensure that their application includes accurate and relevant information about their IT qualifications, certifications and practical work experience.

Important: Applications should be submitted before the stated closing date. Candidates are encouraged to carefully review the official vacancy advertisement and application instructions before applying.

TB HIV Care IT Administrator Closing Date

Closing Date: 27 July 2026

Late applications may not be considered, so interested candidates should apply before the deadline.