Warranty Clerk  – Motus Kia South Africa (Permanent)

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Warranty Clerk Job Opportunity – Motus Kia South Africa (Permanent)

Launch Your Automotive Administration Career with a Leading Vehicle Brand

Motus Kia South Africa is inviting applications for a Warranty Clerk to join its Durban dealership. This permanent position is ideal for candidates with warranty administration and workshop experience who can accurately process warranty claims, manage service costing, and ensure compliance with manufacturer standards. If you are organised, detail-oriented, and passionate about the automotive industry, this could be the perfect opportunity.

Position Details

  • Job Title: Warranty Clerk
  • Company: Motus Kia South Africa (Pty) Ltd
  • Division: Kia SA
  • Location: Durban, KwaZulu-Natal
  • Employment Type: Permanent
  • Experience Level: Entry Level
  • Industry: Automotive
  • Department: Administration
  • Closing Date: 10 July 2026

Salary & Employee Benefits

Although the salary has not been disclosed, successful candidates can expect:

  • Market-related remuneration
  • Permanent, stable employment
  • Opportunities for career advancement within Motus
  • Ongoing training and skills development
  • Exposure to one of South Africa’s largest automotive groups
  • Professional and supportive working environment
  • Valuable experience with an internationally recognised vehicle brand

Main Purpose of the Role

The Warranty Clerk is responsible for providing administrative support by processing vehicle warranty claims and service costing accurately and within required deadlines. The role ensures warranty procedures comply with Kia and company standards while helping the dealership recover warranty costs efficiently.

Key Responsibilities

Your daily duties will include:

  • Processing vehicle warranty claims accurately and on time.
  • Preparing, checking, and submitting warranty documentation.
  • Performing service costing and invoicing functions.
  • Ensuring warranty claims comply with manufacturer guidelines.
  • Maintaining accurate warranty and service records.
  • Capturing and updating customer and vehicle information.
  • Monitoring outstanding warranty claims.
  • Following governance, compliance, and dealership procedures.
  • Producing reports for management when required.
  • Identifying operational issues and escalating unresolved matters.
  • Delivering excellent customer service to both internal and external customers.
  • Communicating professionally with technicians, service advisors, suppliers, and customers.
  • Participating in company training programmes.
  • Maintaining confidentiality of company and customer information.

Minimum Requirements

Applicants should have:

  • Higher Certificate or Advanced National Senior (Vocational) Certificate (NQF Level 4).
  • At least 1 year of Warranty Clerk experience.
  • Minimum 2 years of workshop or dealership experience.
  • Knowledge of automotive warranty processes.
  • Understanding of industry legislation and compliance.
  • Good computer literacy and administrative skills.

Preferred Knowledge

Candidates with experience using dealership management systems such as:

  • Automate
  • Kerridge
  • Drive
  • Evolve
  • Similar dealership software

may have an added advantage.

Skills & Competencies

The ideal candidate will possess:

  • Excellent organisational skills
  • High attention to detail
  • Strong administrative ability
  • Good numerical accuracy
  • Time management skills
  • Customer service orientation
  • Effective communication skills
  • Ability to work under pressure
  • Problem-solving ability
  • Teamwork and collaboration
  • Integrity and professionalism
  • Planning and prioritisation skills

Why Work for Motus?

Motus is one of South Africa’s leading automotive groups, representing several world-class vehicle brands. Employees enjoy opportunities for continuous learning, career progression, and working in a fast-paced environment where performance and customer satisfaction are highly valued.

How to Apply

Interested candidates who meet the minimum requirements should submit their applications before the 10 July 2026 closing date. Early applications are encouraged as recruitment may begin before the deadline.

Closing Date: 10 July 2026

Apply Here