Receptionist Job Opportunity at FNB – Johannesburg, South Africa (Full-Time)

Receptionist – FNB

Location: Johannesburg, South Africa
Company: FNB (First National Bank)
Job Type: Full-Time
Closing Date: 1 July 2026

About the Role

FNB is looking for a professional and customer-focused Receptionist to serve as the first point of contact for visitors and callers. This role is ideal for someone with excellent communication, organizational, and administrative skills who enjoys delivering outstanding customer service in a dynamic banking environment.

Key Responsibilities

• Welcome and assist visitors professionally.
• Answer, screen, and direct incoming telephone calls.
• Manage front desk operations efficiently.
• Handle customer queries and resolve issues promptly.
• Provide administrative support, reporting, and record updates.
• Ensure compliance with company policies and governance requirements.
• Maintain a professional reception area and positive client experience.
• Support cost efficiency and operational excellence.

Requirements

• Matric (Grade 12).
• Additional Office Management qualification is an advantage.
• Previous experience as a Receptionist, Front Office Representative, or in a similar role.
• Proficiency in Microsoft Office Suite.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional appearance and customer-focused attitude.
• Ability to work proactively and solve problems efficiently.

Why Join FNB?

• Career growth and development opportunities.
• Collaborative and innovative work environment.
• Opportunity to work with one of South Africa’s leading financial institutions.
• Networking and continuous learning opportunities.
• Inclusive workplace that supports diversity and employment equity.

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Skills Needed

• Customer Service
• Communication Skills
• Telephone Etiquette
• Administration
• Time Management
• Microsoft Office
• Organization
• Problem Solving
• Teamwork
• Attention to Detail

Application Deadline

1 July 2026

Apply before the closing date, as late applications will not be considered.