Administrative Controller: Customer Master – Clover Corporate (Roodepoort, Gauteng)

Job Overview

Clover Corporate is seeking an Administrative Controller: Customer Master to join its Commercial Department in Roodepoort, Gauteng. The successful candidate will be responsible for creating, maintaining, and ensuring the accuracy of Customer Master records across the business while providing administrative and customer support to internal users and business partners.

Position Details

• Job Title: Administrative Controller: Customer Master
• Company: Clover Corporate
• Job Type: Permanent
• Department: Commercial
• Location: Roodepoort, Gauteng, South Africa
• Number of Positions: 1
• Closing Date: 03 July 2026
• Reference Number: CLO260618-1

Job Purpose

The role focuses on maintaining accurate Customer Master data, supporting business processes through efficient record management, processing documentation, preparing reports, and resolving data discrepancies. The position also serves as a key support function for users requiring Customer Master assistance.

Key Responsibilities

Customer Master Maintenance

• Create new customer accounts according to company standards and procedures.
• Download account applications and prepare Excel files for bulk account creation.
• Prepare and format Excel spreadsheets for bulk maintenance activities.
• Maintain and update existing customer records.
• Ensure customer data remains accurate and compliant with business requirements.

Call Management

• Monitor the call logging system for Customer Master-related requests.
• Respond to logged calls promptly.
• Ensure adherence to service level agreements (SLAs).
• Provide guidance and support to users regarding Customer Master processes.

Customer Master Support

• Support internal users and business partners.
• Assist with troubleshooting and resolving data-related issues.
• Provide information and assistance to support business operations.
• Help users navigate Customer Master procedures and requirements.

Minimum Requirements

• Grade 12 / National Certificate.
• Relevant experience applying job-related concepts, techniques, and processes.
• Fluent Business English.
• Intermediate computer literacy.
• Strong Microsoft Excel skills will be advantageous.

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Required Competencies

Behavioural Competencies

• Proactive and action-oriented.
• Strong problem-solving and decision-making abilities.
• Maintains high standards of work quality.

Leadership Competencies

• Demonstrates commitment and motivation.
• Supports and drives positive change and improvement.

Technical Competencies

• Planning and organizational skills.
• Ability to apply technical expertise effectively.
• Strong administrative capabilities.
• Data management and record-keeping skills.

Why Apply?

This role is ideal for candidates with strong administrative and data management skills who enjoy working with records, Excel spreadsheets, customer data maintenance, and internal stakeholder support. It offers an opportunity to contribute to the accuracy and efficiency of key business processes within a leading South African FMCG company.