Mediclinic Medforum | Sunnyside, Pretoria | South Africa
Looking for an entry-level hospital administration job in South Africa? Mediclinic Highveld is hiring a permanent Telephonist to join its professional healthcare team.
Position Details
Closing date: 13/06/2026
Number of positions: 1
Recruiter name: Linda Thembani
Reference number: 71028
Workplace Type: On-site
Permanent
Main Purpose of the Role
The Telephonist will manage and coordinate all telephone communication within the hospital professionally and efficiently, ensuring smooth communication for patients, staff, and visitors.
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Key Responsibilities
- Operate the hospital switchboard and telephone systems daily
- Answer and direct calls professionally and timeously
- Maintain strict patient confidentiality
- Monitor hospital alarm systems and report emergencies
- Follow emergency preparedness and disaster management procedures
- Deliver excellent customer service to all callers and visitors
Minimum Requirements
Essential Education
- Grade 12 / Matric or equivalent qualification
Experience
- No prior experience required
Desired Experience
- Experience in private healthcare or a similar environment
- Knowledge of switchboard systems
- Understanding of hospital emergency procedures
Required Skills
- Computer literacy (Microsoft Office)
- Good communication and interpersonal skills
- Professional telephone etiquette
- Knowledge of hospital emergency and disaster procedures
- Ability to work in a fast-paced healthcare environment
Why Join Mediclinic?
Mediclinic Group Careers is one of the leading private healthcare providers in Southern Africa, offering:
- Career growth opportunities
- Professional healthcare environment
- Employee development programs
- Stable permanent employment
- Exposure to the healthcare industry
How to Apply
Apply directly through the official Mediclinic careers portal before the closing date.
Apply for the Telephonist Position