ADMINISTRATIVE SPECIALIST – DURBAN
Old Mutual | Full-Time Opportunity
Join and be part of a team shaping Africa’s financial future. This role is ideal for experienced administrators ready to handle complex processes and support high-performing sales teams.
LOCATION & JOB INFO
- Location: Durban
- Job Type: Full-Time
- Reference: JR-77885
WHAT YOU’LL DO
- Perform complex administrative and documentation processing within SLA
- Support brokers with queries, case tracking, and submissions
- Deliver on daily production and service standards
- Conduct quality checks and ensure compliance
- Compile and distribute reports (leads, premiums, persistence, etc.)
- Assist with new and existing business submissions
- Handle escalations and resolve complex admin issues
- Support area secretaries and internal teams
REQUIREMENTS
- Matric (Grade 12)
- Minimum 3 years’ experience in admin/insurance environment
- Knowledge of Old Mutual products and processes (advantage)
- Experience in a processing environment
- MS Office proficiency
- Willingness to travel
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COMPETENCIES
- Strong communication & writing skills
- High attention to detail
- Ability to work under pressure
- Problem-solving and analytical thinking
- Strong organisation and prioritisation
- Independent worker and team player
SYSTEMS & TECH
- BaNCs, Bizagi, Secure Services, OMP (advantageous)
WHY JOIN OLD MUTUAL
- Leading African financial services company
- Career growth and development opportunities
- Dynamic, team-driven environment
- Exposure to advanced admin systems
APPLY NOW
Closing Date: 09 April 2026
Take the next step in your admin career with Old Mutual.