Desktop Support Technician – FNB (First National Bank)
Location: Johannesburg, Gauteng
Job Type: Full-Time
Closing Date: 04 February 2026
Reference: R45590
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FNB is recruiting a skilled Desktop Support Technician to provide end-user IT support, troubleshoot systems, and ensure reliable hardware and software performance across the organisation.
Key Responsibilities
- On-site hardware, software, and peripheral support and repairs
- Troubleshooting Windows 11 and Apple Mac OS environments
- Support Microsoft applications (Office 365, Intune) and bank systems (SCCM, Cisco ISE)
- Maintain video and audio conferencing systems
- Manage IT service desk incidents in line with SLAs and OLAs
- Install and maintain PCs, laptops, printers, and mobile devices
- Ensure system security, patching, antivirus, and data protection
- Reduce downtime through proactive monitoring and problem management
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Requirements
- Proven desktop / IT support experience
- Strong troubleshooting and technical problem-solving skills
- Ability to manage multiple tasks independently
- Excellent communication and teamwork skills
Why Join FNB
- Work for one of South Africa’s strongest banking brands
- Dynamic, innovative IT environment
- Opportunities for growth and skills development
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Applications close 04 February 2026.
Appointments will be made in line with the FirstRand Group Employment Equity Plan.