Sales & Customer Support Agent – Remote

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Sales & Customer Support Agent (Remote – Part-Time)

RecruitMyMom | Independent Contract
Posted: 01/06/2026
Location: Remote (Work from Home)
Industry: Consulting / Advisory Services
Job Type: Independent Contract
Hours: ±20 hours per month
Salary: R300 per hour (Performance-based opportunity for growth)

Job Overview

A growing advisory and compliance-focused company is looking for a motivated, reliable, and results-driven Sales & Customer Support Agent to support client acquisition and maintain strong customer relationships.

This role combines sales, lead conversion, customer service, and basic account management, making it ideal for someone who is confident on the phone, persuasive in communication, and comfortable working independently in a remote environment.

You will play a key role in converting leads into paying clients, supporting onboarding, and ensuring an excellent customer experience throughout the client journey.

Key Responsibilities

Sales & Lead Conversion

  • Follow up on inbound enquiries and warm leads
  • Conduct outbound cold calling to generate new business opportunities
  • Identify customer needs and match them with suitable services
  • Convert leads into confirmed sales through effective communication and persuasion
  • Meet lead follow-up and conversion targets as assigned

Customer Support

  • Provide professional and timely support to existing clients
  • Respond to queries via phone, email, or digital platforms
  • Resolve basic issues and escalate complex matters when needed
  • Ensure high levels of customer satisfaction and retention

Client Management & Onboarding

  • Assist new clients with onboarding processes and documentation
  • Ensure all required information is accurately collected and recorded
  • Maintain a smooth transition from sales to service delivery

Administration & Reporting

  • Maintain accurate CRM records and update client interactions regularly
  • Track sales activity, follow-ups, and conversion progress
  • Support internal reporting with basic administrative tasks
  • Collaborate with consultants and internal teams for service delivery alignment

Requirements

Essential Skills & Experience

  • Proven experience in sales, customer service, or lead conversion roles
  • Strong verbal and written communication skills
  • Ability to build rapport quickly with clients over phone and online platforms
  • Comfortable working independently in a remote, part-time environment
  • Strong persuasion skills with the ability to handle objections professionally

Technical & Personal Skills

  • Good organisational and time management abilities
  • Attention to detail and accuracy in record keeping
  • Basic computer literacy and ability to work with online systems
  • Experience with CRM systems (advantageous but not required)
  • Self-motivated, disciplined, and target-driven mindset

What We Offer

  • Fully remote working opportunity
  • Flexible part-time schedule
  • Performance-based growth opportunities
  • Exposure to sales, consulting, and client management processes
  • Opportunity to work closely with a growing advisory business

Ideal Candidate

This role is best suited for someone who is:

  • Confident in communication and negotiation
  • Comfortable making outbound calls regularly
  • Able to work with minimal supervision
  • Goal-oriented and motivated by results
  • Professional and customer-focused in all interactions

How to Apply

Submit your application online or share this opportunity within your network.

Apply Here

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