Student Internship – Group Finance Department | Revenue Call Centre | Johannesburg
Location: Thuso House, 61 Jorissen Street, Braamfontein, Johannesburg
Salary: Completed Qualification (min 360 credits): R9 531.54 per month
Enrolled as a Student: R3 500.00 per month
No benefits
Duration: Up to 18 months
- Operator (NPE) x70
- Administrative Assistant (x2)
- Work Intergrated Non Technical Learner
- Learnership (x32) (Vastfontein farm)
- iStore is Hiring
Key Responsibilities:
- Handle revenue-related queries (both telephonic and written) and provide first-contact resolution or escalate to relevant departments.
- Ensure queries are logged according to set procedures and standards.
- Maintain electronic records and data accurately.
- Build strong customer relationships and ensure effective communication with peers and internal stakeholders.
- Utilize City resources and assets effectively while adhering to policies and procedures.
Key Learning Areas:
- Apply standard operational procedures for managing revenue-related queries.
- Use and maintain electronic data records.
- Support performance management processes.
- Engage with stakeholders for effective query resolution.
Minimum Requirements:
- Grade 12 (NQF Level 4) plus a relevant tertiary qualification or currently enrolled towards an NQF Level 6 qualification.
- Must be a resident of Johannesburg.
- Strong computer literacy (Microsoft Office applications).
- Excellent communication, problem-solving, and time management skills.
- Ability to handle pressure and manage customer queries effectively.
Core Competencies:
- Basic knowledge of billing concepts.
- Strong mathematical skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- How to Apply: Interested candidates must apply online through the City of Johannesburg website: Apply Here. Use Google Chrome for optimal application processing. Attach your certified qualifications, ID, and CV.
Contact for Enquiries:
- Faniswa Lokwe
- Tel: (011) 021 0594