Herotel: Admin Assistant


Job Title: Admin Assistant

Location: Worcester, ZAFull-TimeDistrict


Applications are invited for the Admin Assistant position to be based in Worcester.


Duties of the Administrative Assistant include providing support to our Managers and Employees, assisting in daily office needs and managing our company’s general administrative activities. Offers support to their Direct Manager not the company as a whole.

Key Performance Areas would include, but are not limited to:

  • Maintain office policies and procedures (HR related activities such as loading approved leave on Sage).
  • Maintain contact lists.
  • Book and make travel arrangements.
  • Act as the point of contact for internal and external clients.
  • Answer and direct phone calls.
  • Organise and schedule appointments.
  • Plan meetings and take detailed minutes.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Handle sensitive information in a confidential manner.
  • Develop and update administrative systems to make them more efficient.
  • Resolve administrative problems.
  • Any adhoc tasks as required by their Manager (reporting, admin or personal assistant tasks).

The successful candidate must have the following experience/skills:

  • Proven experience as an Administrative Assistant or Office Admin Assistant.
  • Knowledge of office management systems and procedures.
  • Working knowledge of office equipment, like printers and scanners.
  • Proficiency in MS Office (MS Excel and MS PowerPoint).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.

Education Requirements:

  • Grade 12 or equivalent qualification at NQF level 4.
  • Additional qualification as an Administrative Assistant or Secretary will be an advantage.


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