- Bank ATM Assistant
- Consultants
- Agent: Helpdesk
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Job Title: Bank Better Champion
Location: All Province
Company: Capitec Bank Ltd
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.
Minimum Requirements:
- No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
- At least 1 year’s client service experience within a retail/ financial/ banking environment
- Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- Qualifications (Ideal or Preferred)
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- ENROLLED NURSING ASSISTANT GRADE 1, 2 or 3
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Knowledge:
- Basic calculations
- Knowledge of Capitec Bank products and business processes (internal)
- Skills:
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Interpersonal & Relationship management Skills
- Problem solving skills
- Attention to Detail
- Conditions of Employment
- Clear criminal and credit record
- Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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