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Patient Admin Supervisor – Mediclinic South Africa

Employer: Mediclinic Southern Africa
Hospital: Denmar Specialist Psychiatric Hospital
Location: Garsfontein, South Africa
Job Type: Permanent
Workplace: On-site
Positions: 1
Reference: 73022
Closing Date: 30 August 2026

Job Overview

Mediclinic Southern Africa is seeking an experienced Patient Admin Supervisor to join the team at Denmar Specialist Psychiatric Hospital in Garsfontein.

The successful candidate will be responsible for managing the Patient Administration Department and ensuring that patient administration, debtors, billing, credit control and related financial processes are effectively managed.

The role is focused on ensuring that correct accounting and administrative procedures are followed, resolving issues that may affect account settlement and supporting the hospital’s revenue and cash-conversion objectives.

Key Responsibilities

The Patient Admin Supervisor will be responsible for:

Leading and managing employees within the Patient Administration Department.
Managing patient administration processes and ensuring operational efficiency.
Overseeing reception, confirmations, accounts, credit control and debtors functions.
Identifying, managing and mitigating departmental risks.
Managing departmental information and ensuring accurate record keeping.
Managing and controlling departmental budgets and finances.
Monitoring debtors, debt days, cash conversion and bad-debt trends.
Ensuring compliance with applicable legislation, policies and procedures.
Supporting audit, quality management and risk-management processes.
Taking corrective and preventative action where required.
Ensuring compliance with funder contracts and medical aid requirements.

Minimum Requirements

Education

Applicants must have:

Grade 12 / Senior Certificate.
A tertiary qualification combined with debtors or financial experience.

Experience

Candidates should have:

At least 5 years’ debtors experience.
At least 5 years’ experience in a managerial or supervisory position.
Experience and understanding of the broader Patient Administration environment.

Experience in the following areas will be advantageous:

Medical aid or managed healthcare.
Hospital or healthcare industry operations.
Patient medical industry debtors.
Healthcare billing and accounts administration.

Skills and Knowledge

The successful candidate should have knowledge of:

Patient Administration processes and procedures.
Medical Scheme Act and related healthcare legislation.
Consumer Protection Act.
Prescribed Minimum Benefits (PMB).
Workers’ Compensation / COID and RAF processes.
Clinical coding and codes management.
Medical aid requirements and account narrations.
Funder contracts, rules and regulations.
Patient confidentiality and bad-debt policies.
Financial management and budgeting.
Financial risk management.
Debt days, cash conversion and debtor trends.
Audit and quality-management principles.
Basic anatomy and medical terminology.
Microsoft Office, including Excel and Outlook.
Patient Administration systems, including AS400.
B2B Lookup Phase II and Debtpack Enquiry applications.

What the Role Offers

This is a permanent, on-site supervisory opportunity for an experienced administration and debtors professional looking to work within a specialist hospital environment.

The position combines patient administration, financial management, debtors, credit control, compliance, risk management and people leadership, making it particularly suitable for candidates with strong healthcare administration experience.

Employment Equity

All applicants will be considered, with preference given in accordance with Mediclinic Southern Africa’s Employment Equity Plan, as well as to internal applicants or employees who meet the minimum requirements.

Closing Date

30 August 2026

Interested candidates should apply before the closing date and ensure that they meet the stated minimum education and experience requirements.

Job Reference: 73022
Position: Patient Admin Supervisor
Hospital: Denmar Specialist Psychiatric Hospital
Location: Garsfontein, South Africa

Apply Here

Patient Admin Supervisor – Mediclinic