Why Can’t I Find Someone on Snapchat?

When you can’t find someone on Snapchat it is either they have blocked you, their Snapchat account is private or you are not using the right credentials or criteria.

Snapchat is a popular social media platform, known for its ephemeral nature and unique features like disappearing messages, creative filters, and more. As a Snapchat user myself, I can testify that the app is doing good, additionally with its AI abilities.

Snapchat lets you connect with friends, share moments, and explore content in a fun and engaging way. However, there may be times when you find it difficult to find a particular friend or try to locate someone on Snapchat, leaving you wondering why.

In this article, we will learn more about why you may not be able to find or locate someone on Snapchat using their phone number or email. And how you can eventually find friends on Snapchat.

Why You Can’t Find Someone on Snapchat Using Phone Number or Email

Here are a few possible reasons why you can’t find someone on Snapchat:

Privacy Settings

One of the primary reasons you may not be able to find someone on Snapchat is because of privacy settings. Snapchat provides privacy options that allow users to control who can find and interact with them on the platform.

Users can choose to make their account discoverable by everyone, only their friends, or even restrict it further to specific contacts. If the person you’re looking for turns on privacy settings, you won’t be able to find them unless they add you first or change their settings.

Wrong Username Or Contacts

Before trying to find anyone, It’s important to have their correct detail when searching for someone on Snapchat. If you’re having trouble finding a specific person, double-check the username or display name you are using to search for them.

Typos or incorrect spellings can lead you to not locating the intended person. Snapchat usernames are unique, so if you have an incomplete or incorrect username, you might not be able to find the person you’re looking for.

Suspension/Account Deletion

Another reason why you may not find someone on Snapchat could be that they have deleted their account or had it suspended by Snapchat. If a user chooses to delete their account, it becomes inaccessible and won’t appear in add friends search section. Similarly, if the account has been suspended due to violations of Snapchat’s community guidelines, it will be temporarily or permanently unavailable for search.

Snapchat Server Might Be Down

Temporary technical issues can also cause not finding someone on Snapchat. If the Snapchat servers are experiencing problems or undergoing maintenance, it may affect the search functionality. During such periods, the app might not be able to retrieve user information accurately, making it difficult to find specific individuals using their phone numbers or emails.

The Person May Have Blocked You

If you are unable to find someone on Snapchat despite entering their correct username, they may have blocked you. Blocking someone on Snapchat restricts communication between the two parties. Once blocked, you won’t be able to find their profile, send them snaps, or view their content, and won’t appear in searches.

Steps To Find Someone On Snapchat

There are several easy methods you can try to add someone to your Snapchat contact list. Here are some simple ways to locate and add someone on Snapchat:


Snapcode is one of the best way to finding deleted friends on snapchat without username. It is a unique QR code-like feature on Snapchat that enables users to quickly add friends. To find someone using Snapcode, follow these steps:

Ask the person you’re trying to add to send you their Snapcode. They can do this by tapping on their profile icon and then the ghost icon in the top-left corner to access their Snapcode.

Share Snapchat Snapcode

As seen in the image above, you can share the code by clicking share or saving it to camera roll and sharing it later on.

Once you receive their Snapcode, go to add friends.

Click on the Snapchat icon on the search bar to scan the code by tapping on the QR image.

Tap the Snap code.


Snapchat will automatically scan the code and display the user, tap on “add” to add them as a friend.

Use The Nearby Feature

Snapchat’s Nearby feature allows users to find and add friends who are nearby. To use this feature, follow these steps:

Open Snapchat and ensure that your device’s location services are turned on. Tap on the location icon on the Snapchat home screen to find nearby friends and add them. Follow this link for illustrations.

Username Search

If you know the person’s Snapchat username, you can easily search for them using the following steps:

Open Snapchat and tap on the magnifying glass icon located at the top left corner of the screen to access the search function.

Enter the person’s Snapchat username in the search bar and view friends.

Snapchat will display a list of search results, tap on add next to their username to send a friend request.

Phone Number Search

Snapchat also allows users to search for friends by their phone numbers. To find someone using their phone number, follow these steps:

Save the phone number on your phone.

Open Snapchat and click on Add Friends at the top right corner of the screen or go through your profile.

Tap on all contacts to view all available contacts

Snapchat all contacts

Find the person you want to add in “All contacts” section and tap Add to send them a friend request.

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