Service Consultant – X2

Company: Capitec Bank Ltd


Kathu, Northern Cape, ZA

Postmasburg, Northern Cape, ZA

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure). 

Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions. 

Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.  

Presenting and conducting self in accordance with brand expectations.



No previous experience required


  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment 
  • Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
  • Qualifications (Ideal or Preferred)
  • A relevant tertiary qualification in Commerce or Management
  • Knowledge


Knowledge and understanding of:

  • Basic calculations

Retail/consumer service environment


Knowledge and understanding of:

  • Capitec Bank Products
  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Credit Policy


  • Communications Skills
  • Interpersonal & Relationship management Skills
  • Conditions of Employment
  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
  • Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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