PG Group, a leading South African automotive glass, and building glass supplier, is currently seeking individuals to fill the positions of Customer Service Consultant (Trainee) and Customer Service Consultant (Sandton). As a Customer Service Consultant, the successful candidates will be responsible for providing excellent customer service and support to clients, handling complaints and queries, and promoting PG Group’s products and services. These positions provide an excellent opportunity for individuals who possess strong communication, problem-solving, and interpersonal skills, and who are eager to build a career in the customer service industry.
Location: GT, ZA
Company: PG Group
AVAILABLE POSITIONS:
PG Group hiring CUSTOMER SERVICE CONSULTANT (TRAINEE)
CUSTOMER SERVICE CONSULTANT (SANDTON)
JOB DESCRIPTION:
To manage the front desk of a Fitment Centre by providing professional operational support and general business consultation to all customers and staff, whilst ensuring compliance to corporate identity, operating standards and business processes and procedures. To ensure that all internal sales are processed and that the correct money is collected.
MINIMUM REQUIREMENTS: KNOWLEDGE:
- Grade 12.
- TVET qualification
- 1 year working experience
- Computer Literacy
- Excellent Telephonic Skills
- Excellent Interpersonal Skills
- Excellent Customer Service
REQUIRED SKILLS:
- Microsoft word
- Problems solving
- Communication skills (handling and interacting with customers, staff, colleagues, franchisees and suppliers).
- Analyse and institute improved methods in providing an efficient service to customers.
- Telephonic skills.
For more information APPLY HERE (TRAINEE)
For more information APPLY HERE (SANDTON)