Operations Processing Administrator– Nedbank

by

Operations Processing Administrator Job Opportunity – Nedbank Johannesburg

Operations Processing Administrator

Nedbank is seeking a detail-oriented and highly organized Operations Processing Administrator to join its Johannesburg team. This role is responsible for processing financial transactions, managing account administration, supporting risk management processes, and ensuring compliance with banking procedures and regulatory requirements.

Location

Johannesburg, Gauteng, South Africa

Company

Nedbank

Job Type

Permanent

Job Purpose

To ensure financial transactions are processed within agreed turnaround times while adhering to established procedures and controls. The successful candidate will help manage operational risk, maintain accurate records, and provide administrative support across various banking functions.

Key Responsibilities

  • Process account closures, including dormant and handed-over accounts.
  • Block and hotlist accounts or debit cards where misuse is identified.
  • Process requests from internal departments and external stakeholders.
  • Obtain and verify death certificates and supporting documentation.
  • Release securities based on legal department instructions.
  • Update customer information, including contact and postal details.
  • Generate account statements and operational reports.
  • Support legal and compliance-related administrative processes.
  • Maintain accurate records and ensure adherence to banking policies.
  • Identify and recommend process improvements.
  • Participate in team initiatives, training, and knowledge-sharing activities.

Minimum Requirements

Education

  • Matric / Grade 12 / National Senior Certificate

Experience

  • 2–3 years’ experience in financial services, risk management, banking operations, or process management environments.

Required Knowledge and Skills

  • Administrative procedures and systems
  • Banking operations and procedures
  • Data analysis
  • Governance, Risk and Controls
  • Regulatory compliance knowledge
  • Business writing skills
  • Relevant software and systems knowledge
  • Decision-making and problem-solving
  • Customer service orientation
  • Attention to detail and accuracy
  • Ability to work under pressure

Competencies

  • Managing Work
  • Work Standards
  • Initiating Action
  • Stress Tolerance
  • Continuous Improvement
  • Earning Trust
  • Building Customer Loyalty
  • Decision Making

Why Join Nedbank?

Nedbank offers employees opportunities for professional growth, continuous learning, career development, and participation in initiatives that support innovation, transformation, and community impact.

Reference Number

146237

Job Title

Operations Processing Administrator

Location

Johannesburg, South Africa

Apply Here