KYC Consultants


Job Title: KYC Consultant

Locations: Johannesburg


Time type: Full time

Job requisition id: R3245

Job Description

To ensure legislation is adhered to with regards to on-boarding of clients to ascertain relevant KYC information by verifying client information in order to mitigate risk and enable trade to take place

Proactively engage clients for KYC purposes before due date


Maintain client’s contact details and relevant communications on the banks CRM tools and update all details re client across KYC tools to streamline review process (data cleansing)

Work with Coverage and BU’S to streamline the gathering of onboarding and regulatory documentation from clients

Communicate with clients telephonically in order to obtain necessary documentation or provide explanations where needed. 


Be aware and familiar with the RMB Value Chain and the on boarding maintenance process across different Business Units and understand the Banking rules and regulations.

Ensure that documentation and client KYC information is acquired in accordance with the company data privacy policy.

Ensure that response to client or internal stakeholder requests or queries for documentation or KYC information is done timeously.

Provide support to ensure that the client request/query is understood and that the correct documentation or details are selected. This includes the confirmation of correct resolution details for different legal entities

Ensure that client information is verified and documentation pre-populated before forwarding to the client. This includes ensuring that there are quality checks in place to vet documentation for correctness and secure the relevant approvals  

Look for opportunities to refine processes and improve workflows across the team. This includes the investigation of disputes or discrepancies

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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