Careersroom

Careers Tips and Jobs

.

Data Capture Clerk

ByBen Vick

Mar 22, 2024
.
.
.

Job Title: Data Capture Clerk

Location:  Cape Town, ZA

.

Manage Self: Operational

Job Purpose

To obtain; capture or process data within laid down policies; procedures and systems in order to satisfy clients and bank requirements to achieve departmental objectives and targets.

Job Responsibilities:

  • Data cleansing and capture data into LOB system and excel spreadsheets.
  • Identify and correct errors, bringing them to the attention of relevant stakeholders when necessary.
  • Liaise with stakeholders to ensure quality of data.
  • Minimise financial loss due to negligence by checking the accuracy of the request before and after processing the request.
  • Ensure compliance with bank policies and industry regulations in order to minimise opportunities for threat of loss.
  • Meet standards for quality by adhering to the Service Level Agreements (SLA) and turnaround times.
  • Build client trust by resolving queries timeously, communicating SLA deviations and suggesting resolutions.
  • Provide monthly workflow updates by preparing and submitting daily and monthly statistics reports to the team leader.
  • Confirm the client request by telephone to ensure that the client is aware of the request and that everything is in order for approval.
  • Capture the name of the client, date and time, sign and stamp in accordance with the bank procedures to approve the request.
  • Update the receiving file by capturing the request on the server in the relevant folder.
  • Ensure adherence with all workflow processes by working in accordance with the Aris map.
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
  • Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
  • Ensure that own contribution and participation contributes to the achievement of team goals.
  • Create and manage own career through guidance and support of management, department and colleagues.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
  • Participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g. training/awareness on digital forensic examination to external parties on pro bono basis).
  • Identify opportunities to improve or enhance processes by identifying and recommending improvements to tools, policies and procedures to add value to Nedbank.
  • Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.

People Specification

.

Essential Qualifications – NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
  • Preferred Qualification
  •  Bachelor’s Degree (bachelor’s in data technology advantageous)

Essential Certifications

Preferred Certifications

.

Minimum Experience Level

  • 1 year data capture experience preferably in a banking environment.
  • Technical / Professional Knowledge
  • Business writing
  • Data analysis
  • Relevant regulatory knowledge
  • Ability to professionally use Powerpoint, Word & Excel
  • Behavioral Competencies
  • Communication
  • Collaborating
  • Work Standards
  • Managing Work
  • Quality Orientation
  • Sustaining Customer Satisfaction

.

By Ben Vick

Ben Vick is a Content Writer and Creator at Careersroom. He focuses on creating well-researched and unique content and believes that all weaknesses can be turned into strengths with time, effort, and practice.

Leave a Reply

Your email address will not be published. Required fields are marked *

.