Client Service Officer Job 2026

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Client Service Officer Job 2026 at Qonce Labour Centre (Department of Employment and Labour)

The Department of Employment and Labour is hiring a Client Service Officer: Public Employment Services (PES) at the Qonce Labour Centre in the Eastern Cape. This is a great entry-level government job for applicants with Grade 12, offering a stable salary and an opportunity to build a career in the public sector.

Job Overview

  • Position: Client Service Officer: PES
  • Reference Number: HR/4/4/1/30
  • Salary: R269,499 per year
  • Location: Qonce Labour Centre, Eastern Cape
  • Closing Date: 20 March 2026
  • Minimum Qualification: Grade 12 / National Senior Certificate
  • Experience Required: None

Job Purpose

The Client Service Officer supports Public Employment Services (PES) by assisting job seekers, registering employment opportunities, and helping connect unemployed individuals with jobs and training opportunities.

Minimum Requirements

Applicants must have:

  • Grade 12 / National Senior Certificate
  • Good communication skills (written and verbal)
  • Basic computer literacy
  • Strong interpersonal and listening skills
  • Good problem-solving ability

Advantage:

  • A valid driver’s licence (not required).

Knowledge Requirements

Candidates should have basic knowledge of:

  • Labour legislation and regulations
  • Employment Services Act
  • Public Service Act and Regulations
  • Batho Pele principles
  • Departmental policies and procedures

Key Responsibilities

The successful candidate will:

  • Register work seekers on the ESSA system
  • Capture employment and training opportunities
  • Refer job seekers for employment counselling services
  • Support the placement of job seekers
  • Perform general administrative duties
  • Participate in advocacy and information sessions when required

Why This Job Matters

Working as a Client Service Officer helps you gain experience in:

  • Public service administration
  • Labour market services
  • Government systems and legislation
  • Employment counselling support

This role can open doors to future opportunities within the public sector.

How to Apply

To apply, follow these steps:

  1. Complete the new Z83 Application Form (available at www.gov.za).
  2. Ensure the Z83 form is fully completed, initialled, and signed.
  3. Prepare the following documents:
    • Completed Z83 form
    • Updated CV
  4. Combine the Z83 form and CV into one single PDF file if applying online.
  5. Include the job title and reference number (HR/4/4/1/30) in the email subject line.

Submit Your Application

Email:[email protected]

Postal Address:
Deputy Director: Labour Centre Operations
Private Bag X3081
Butterworth
4960

Hand Delivery:
ERF 9369 Blyth and Robison Streets
Butterworth
4960

Important Notes

  • Only the new Z83 form will be accepted.
  • Each vacancy requires a separate application.
  • Only shortlisted candidates will be asked for certified documents.
  • Late or incomplete applications will not be considered.

Application Deadline

  • Walk-in applications: 20 March 2026 at 16:00
  • Online submissions: 20 March 2026 at 23:59

If you meet the requirements and want to work in public employment services, submit your application before the deadline.

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