Client Service Administrator: Learnership (Cape Town)
Details
Closing Date: 2024/10/24
Reference Number: MMH241014-5
Job Title: Client Service Administrator: Learnership (Cape Town)
Position Type: Temporary
Location: Bellville
Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them and invest for the future.
We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
Are you currently unemployed? Are you seeking an opportunity to develop your potential and create a bright future at an industry leading insurer? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have an exciting Client service administrator Learnership available at Momentum Corporate, commencing 1 February 2025.
What is a Learnership? A Learnership is a structured programme that provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace.
Our Learnership programme will enable you to obtain a NQF 4 level qualification in Long-term insurance which is INSETA recognised.
Being a part of our Learnerships opens you up to career paths such as Pension Fund Administrator, Client Service Administrator, Service Consultant etc.
Although completion of the Learnership does not guarantee full time employment, it allows invaluable experience for you to kick-start your career! Should you be successful, you will be employed for a period of twelve(12) months, with a monthly stipend.
Requirements
- Aged between 18 and 25 years (including turning 25 in 2025).
- Able to speak, read and write English.
- Passed Matric with: English and Maths or Accounting.
- Applicants cannot be committed to another learnership at time of application or have participated in a learnership before.
Additional Information:
NB: Applications that do not have an ID and Matric results attached will not be considered.
Duties & Responsibilities
INTERNAL PROCESS
- Take ownership of all client service processes and requests ensuring that it is resolved timeously and effectively.
- Provide relevant information and documentation as requested, inline with relevant guidelines.
- Adhere to all relevant legislative/compliance requirements.
CLIENT
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Competencies
- Client service orientation
- Teamwork
- Time management skills
- Attention to detail
- Planning skills