WeBuyCars Hiring Temp Call Centre Agent
Location: Pretoria, Gauteng
Job Type: Contract
Department: Contact Centre
Minimum experience: Entry Level
Company primary industry: Automotive
Job functional area: Customer Service
Contract term: 4
Job Description
We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
- Customer relationship building management
- Provide customers with product and service information
- Problem solving tasks during shift
- Handle and take full responsibility for customer related queries
Key Competencies and Skills:
- Strong verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Team work
- Stress tolerance
Minimum Requirements:
- Grade 12
- Fully bilingual in English and Afrikaans
- Minimum 2 years experience in a Call Centre