Branch Administrator – East London | Ampath Laboratories

Location: East London, Eastern Cape, South Africa
Company: Ampath Laboratories
Job Type: Permanent
Reference Number: B110054_1
Department: East London Branch Administration
Industry: Medical & Healthcare Services
Closing Date: Not Specified

Join Ampath Laboratories as a Branch Administrator

Ampath Laboratories is seeking a detail-oriented and professional Branch Administrator to join its East London team. This permanent opportunity is ideal for candidates with strong administrative skills who are passionate about delivering excellent service in a healthcare environment.

As a Branch Administrator, you will play a key role in supporting laboratory and Care Centre operations by ensuring administrative processes are completed accurately and efficiently. Your contribution will help maintain high service standards, support patient care, and promote smooth day-to-day branch operations.

Key Responsibilities

• Perform daily administrative duties accurately and timeously.
• Capture, maintain, and update records and documentation.
• Assist patients with registration, requisition forms, and enquiries.
• Process card and cash payments and generate invoices where required.
• Conduct benefits checks and assist with billing-related queries.
• Receive, verify, label, and batch laboratory specimens according to protocols.
• Maintain confidentiality of patient and company information.
• Answer telephone calls and provide professional customer service.
• Support the distribution of laboratory reports to healthcare professionals and facilities.
• Ensure compliance with quality standards and operational procedures.

Minimum Requirements

• Grade 12 (Matric).
• 0–4 years of administrative experience.
• Experience in a medical, pathology, or healthcare environment will be advantageous.
• Valid South African Driver’s License (Code B).
• Computer literacy and proficiency in standard office applications.
• Strong organisational and administrative skills.

Required Skills

• Excellent attention to detail.
• Strong communication and interpersonal skills.
• Effective time-management abilities.
• Ability to work under pressure and meet deadlines.
• Professional and customer-focused approach.
• Ability to maintain confidentiality and handle sensitive information responsibly.
• Strong problem-solving and organisational capabilities.

Why Join Ampath?

At Ampath Laboratories, diversity, inclusion, and professional growth are valued. Employees are empowered to contribute meaningfully to healthcare delivery while working in a supportive and inclusive environment. Ampath encourages applications from individuals of all backgrounds and remains committed to Employment Equity and transformation.

Apply Today

Take the next step in your administrative career and become part of a trusted healthcare organisation dedicated to excellence, innovation, and quality patient care.