Administrator – Service Advisor (Non-Technical)
Audi Bryanston | Motus Corporation
Motus Corporation, a leading name in South Africa’s automotive sector, is recruiting an Administrator – Service Advisor (Non-Technical) to join its Audi Bryanston dealership. This permanent, full-time role is ideal for an experienced automotive administrator with strong customer service skills.
Job Overview
Company: Motus Audi
Division: Retail (VW & Audi)
Location: Sandton, Gauteng
Employment Type: Permanent | Full-Time
Industry: Automotive
Functional Area: Administration
Experience Level: Associate
Posted: 08 January 2026
Role Purpose
To provide prompt, professional administrative and customer service support to the service department. The role acts as a key link between technicians and customers, ensuring efficient vehicle servicing, accurate documentation, and a high-quality customer experience.
Key Responsibilities
- Handle incoming customer calls and emails professionally
- Schedule and manage service appointments accurately
- Coordinate service requests with technicians
- Provide customers with regular updates on service progress
- Assist with billing, invoicing, and warranty documentation
- Maintain service sheets, job cards, authorisations, and invoices
- Capture accurate customer information and update databases
- Resolve customer queries and complaints efficiently
- Support dealership processes to meet industry standards
- Perform general administrative duties as required
Minimum Requirements
- Matric Certificate or NQF Level 4
- 2–3 years’ experience in the automotive service industry
- Previous administrative or customer service experience
- Basic technical understanding (essential)
- OEM Group South Africa product knowledge
- Experience operating OEM systems
- Basic numeracy and mathematical skills
- Proficiency in Microsoft Office
- Ability to work under pressure in a fast-paced environment
- Additional language proficiency is an advantage
Skills & Competencies
- Strong oral and written communication
- Excellent administration and organisational skills
- Customer service and interpersonal skills
- Problem-solving and decision-making ability
- Teamwork and collaboration
- Computer literacy
- Professionalism, diplomacy, and resilience
Why Join Motus?
- Work with a premium automotive brand
- Stable permanent employment
- Professional dealership environment
- Opportunity to grow within a leading automotive group
How to Apply
Submit your CV to apply for the Administrator – Service Advisor (Non-Technical) position at Audi Bryanston.